STORE COLLECTION  - NO SHIPPING FEE - pick up in store - an email is sent as soon as we have the stock at our Park Beach Plaza store - allow up to 24 hours after order is placed. 

FREE DELIVERY - on all orders over $150

$9.00  Flat rate - for all orders under  $150

$15.00  Express Postage - on all orders available

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We are a real shop with real people behind it, we try our best to get your order out as soon as possible. We aim to ship within 24 hours of an order being placed.

Our in store stock is available while you are shopping online and sometimes the stock may not be available to dispatch. This doesn't happen often but we will contact you straight away so we can have a happy outcome.

If your purchase is made overnight before the store is open - our online order takes precedence - and will be shipped that day.  

Your order will also have a tracking number so you will know when your gorgeous purchase will be at your door.

PO. BOX, YES!  we do deliver to PO Boxes within Australia.

 

IMPORTANT INFORMATION

  • Order delivery times are provided as guidelines only

  • Australia Post is used unless otherwise stated - you will be provided with a tracking number once despatched.
  • EXPRESS POST option is within the Australia Post Network - next day only to postcodes stated by Australia Post Network when posted from Coffs Harbour    ( express network )  Having Express Post will still be quicker than normal tracking satchel.
  • All prices are in Australian dollars

  • No exchange or refund available on items that are discounted or are sale items.

  • Store collection is a great option for our customers in the Coffs Harbour area - we hold our stock in an off site store room as well as the physical shop. So please allow up to 24 hours for collection, we contact you as soon as it is ready to collect.
  • If the goods are faulty (it is rare but it can happen), a replacement will be arranged and shipped free of charge.

  • Harmony does have unique ranges and sometimes we only have one item of one particular Label so when it sells it is gone forever!

  • In the cases where an item you have requested is no longer available, you will be contacted and offered other products or a refund.

 

RETURNS POLICY - 14 DAYS - for ONLINE purchases  -  Online Return Form

For Full Returns and Exchange info please click here